Privacy Policy
Introduction
Welcome to Skip Hire Chiswick. We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Data Collection
Personal Information: When you use our services, we may collect personal information that can identify you directly or indirectly. This includes your name, contact details, address, and payment information.
Non-Personal Information: We also collect non-personal information such as browser type, operating system, and browsing behavior to improve our website and services.
Use of Data
Service Provision: We use your personal information to provide and manage our services, including processing bookings, scheduling skip deliveries, and handling payments.
- Communication: To communicate with you about your bookings, updates, and promotional offers.
- Improvement: To enhance our services by analyzing user behavior and preferences.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by authorized personnel.
Encryption: Sensitive information such as payment details is encrypted during transmission to ensure its security.
Cookies
Our website uses cookies to enhance your user experience. Cookies help us understand your preferences and tailor our services accordingly.
- Essential Cookies: Necessary for the operation of our website.
- Analytical Cookies: Used to analyze website usage and performance.
- Functional Cookies: Enable additional functionalities such as live chat support.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
User Rights
You have the right to access, update, and delete your personal information. You can also request to restrict or object to certain processing of your data. To exercise these rights, please contact us through the appropriate channels.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, or country. We take measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given consent for specific purposes.
- Performance of a Contract: Processing is necessary for the performance of a contract with you.
- Legal Obligations: Processing is necessary to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services.
Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you.
Links to Other Websites
Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Data Breach Notification
In the event of a data breach, we will notify you and relevant authorities as required by applicable law. We are committed to ensuring the security of your personal information.
Your Consent
By using our services, you accept the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out through the appropriate channels as specified in our terms of service.